Our Commitment to Privacy
Information Collection and Consent
Challenger Center will not sell, share, or rent information collected on the Site to others in ways different from what is disclosed in this statement. Challenger Center collects information from users at several different points on the Site.
There are also cookies used by Challenger Center’s vendors when users visit the Site. Three third-party services – Google Analytics, AddThis, and DAF Direct – collect this information on the Site. Before these three vendors collect information via cookies, this is disclosed in the “pop-up” inquiry and the consent process is employed when users first visit the Site.
Challenger Center is committed to respecting the privacy of its donors. When users make a financial or in-kind donation, users provide their name, contact information, and payment information. This information is used by Bloomerang and BluePay to process the user’s donation transaction. A user’s name and contact information will be retained in Bloomerang and will be used by Challenger Center staff to communicate with users in the future, pending user consent for Challenger Center to do so. For example, Challenger Center may use the contact information to send users newsletters, donation appeals, and event invitations via mail or email. If a user no longer wants to receive communications from us, users can click the ‘Unsubscribe’ link in any email received from Challenger Center or users can request to opt out by emailing Challenger Center at email@example.com or calling at 202-355-7721. If users ‘Unsubscribe’ or request to opt out, Challenger Center will do so, but retain user contact information and donation and interaction data in Bloomerang for historical records and for reference if the user reengages in the future. However, if requested by the user, Challenger Center will remove all contact information and historical data.
Challenger Center and its vendors Bloomerang and BluePay protect the security of financial transactions as required by Payment Card Industry Data Security Standards. Challenger Center uses several measures such as encryption, access controls, network firewalls, and physical security.
As discussed, Challenger Center will not sell, share, or trade donors’ personally identifiable information with any entity, except the Center’s vendors Bloomerang and BluePay, and only for the purposes described above. These vendors are bound by strict confidentiality rules and are permitted to use donor data only to support Challenger Center operations.
The Educator Survey is intended for educators who have supported children in experiencing a Challenger Center program. These individuals are presumed to be legal adults. Individuals who complete the survey are asked to provide their name and contact information, after granting Challenger Center consent to collect such information.
Challenger Center will not use user data provided via surveys for any other purpose other than the purposes for which users have granted their consent.
This website contains links to other sites. Please be aware that Challenger Center is not responsible for the privacy practices of such other sites. Challenger Center encourages its users to be aware when they leave the Site and to read the privacy statements of each and every website that collects personally identifiable information.
How Challenger Center Secures Data
Challenger Center uses a variety of security measures to protect user data. Challenger Center maintains physical and electronic safeguards to help prevent unauthorized access to identifiable data.
Access to and Control Over Data
At any time, users have a right to access their personal data in a machine-readable format, have that data deleted or amended, or transmit that data to another entity. This data could include contact information, donation records, and/or interactions such as emails. Users also have a right to object at any time to the processing and storage of their personal data. These requests can be made by e-mailing firstname.lastname@example.org.
If users no longer want to receive communications from Challenger Center, users can click the ‘Unsubscribe’ link in any email received from Challenger Center or users can request to opt out by emailing Challenger Center at email@example.com or calling Challenger Center at 202-827-1580.
If users ‘Unsubscribe’ or request to opt out, Challenger Center will delete all the user’s personal information. However, Challenger Center notes that the deletion of all personal data will result in a more cumbersome user experience in the future if the same user reengages with the Site. For this reason, Challenger Center suggests that user contact information and donation and interaction data in Bloomerang only be retained when a user chooses to “Unsubscribe.” If you agree to have this information retained, please click “I accept.”
The Site is not intended for children under 13 years of age. No one under 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13 years of age, do not provide any information about yourself on the Site.
Challenger Center Programs and Products
Children under the age of 13 should not submit personally identifiable information on the Site.
- Under the Children’s Online Privacy Protection Act, no website operator can require, as a condition of participation, that a child under the age of 13 disclose more information than is reasonably necessary. Challenger Center abides by this requirement. In addition, the Center will dispose of information concerning children once it no longer has a legitimate need for it; in this context, “dispose” means the elimination of all records, both electronic and hard copy.
- At any point, parents have the right to review the personal information of their child. To do so, parents should email firstname.lastname@example.org. Parents can direct the Center to delete such information and further direct the Center not to collect or use such information in the future. In addition, parents have the right to direct the Center not to share child data with third parties.
Information sharing and disclosure
Challenger Center will not contact children under 13 about special offers or for marketing purposes without parental consent.
Users can modify any personal information provided to Challenger Center by emailing email@example.com.
Contact Challenger Center